FAQ
Orders
When will my order ship?
Orders are processed within 1–3 business days.
How can I track my order?
You can track your order anytime on our Track Order page.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us through the form and we’ll do our best to help.
Shipping
How long does shipping take?
Shipping times vary by location. Full details are available on our Shipping page. You can track your order anytime on our Track Order page. Tracking updates may take 24–48 hours to appear.
Do you offer international shipping?
Not at the moment. Our team is working on it
Products
Will the jewelry last forever?
Our pieces are made to last, but they are not solid gold. With proper care, they will stay beautiful over time. For full details, visit the product page.
How do I take care of my jewelry?
-Keep your jewelry clean and dry for a longer lasting finish.
-Wipe with a soft cloth after wearing to remove oils.
-Avoid harsh chemicals, fragrances, and cleaners.
-Gently clean with warm water, mild soap, and a soft cloth.
-Store with care to protect your pieces.
Is your jewelry hypoallergenic?
Yes. Our jewelry is designed to be safe for sensitive skin.
Returns
Do you accept returns?
Yes. Full details are available on our Returns page.
How do I start a return?
Submit a request through our contact form and we’ll guide you.
Contact
How can I contact you?
Please use our contact form and we’ll get back to you as soon as possible.