Refund policy

Returns & Exchanges

At Andara, every piece is made to be part of your everyday, so we want you to truly love what you receive.

If something isn’t quite right, we’re here to make it easy.


RETURNS

We accept returns within 14 days of delivery for a full refund to your original payment method. After 14 days, returns are still accepted for store credit.

Items must be returned in their original packaging.

To begin a return, please submit a request through our Contact Form.


EXCHANGES

We do not offer direct exchanges.

If you would like a different size or style, please return your item and place a new order.

If your desired item is out of stock, our team will be happy to help you find a suitable alternative.


ELIGIBILITY

All items are eligible for return unless marked as final sale.

Items must be returned in their original packaging.


REFUNDS

Once your return has been received and inspected, your refund will be processed.

Please allow a few business days for the refund to appear on your original payment method.


SHIPPING

Return shipping is covered for eligible returns.

Original shipping costs are nonrefundable.


DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery through our Contact Form.

We will resolve the issue as quickly as possible.


FINAL NOTES

Each piece is thoughtfully designed to be worn daily, waterproof, hypoallergenic, and made to last.

Returns that do not meet our policy may not be accepted.

If you have any questions, please reach out through our Contact Form.