Refund policy
Returns & Exchanges
At Andara, every piece is made to be part of your everyday, so we want you to truly love what you receive.
If something isn’t quite right, we’re here to make it easy.
RETURNS
We accept returns within 14 days of delivery for a full refund to your original payment method. After 14 days, returns are still accepted for store credit.
Items must be returned in their original packaging.
To begin a return, please submit a request through our Contact Form.
EXCHANGES
We do not offer direct exchanges.
If you would like a different size or style, please return your item and place a new order.
If your desired item is out of stock, our team will be happy to help you find a suitable alternative.
ELIGIBILITY
All items are eligible for return unless marked as final sale.
Items must be returned in their original packaging.
REFUNDS
Once your return has been received and inspected, your refund will be processed.
Please allow a few business days for the refund to appear on your original payment method.
SHIPPING
Return shipping is covered for eligible returns.
Original shipping costs are nonrefundable.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery through our Contact Form.
We will resolve the issue as quickly as possible.
FINAL NOTES
Each piece is thoughtfully designed to be worn daily, waterproof, hypoallergenic, and made to last.
Returns that do not meet our policy may not be accepted.
If you have any questions, please reach out through our Contact Form.